At Call Center Optimization Group, we have a large network of affordable BPO outsourcing providers available to help you with any size project, across multiple business verticals. Our partners range in size from large tier 1 contact centers to small regional providers and everything in between. Additionally, our partners provide a full suite of omni channel services to be there for your customers; regardless of how they want to interact with your business including inbound phone support, outbound calling, email, chat, social media service and more. Our partners also have experience in Sales, Customer Care, Tech Support, and Collections, as well as have various industry certifications including PCI, HIPPA, GLBA, SOC 2 and many others.
We have built our BPO partner network through our own personal experience outsourcing to BPO partners. We’ve worked with call center operations in over 20 countries and across six continents. Our familiarity with the business climates all over the world give us a keen awareness of the market dynamics that fit best with your business and program needs.
Whether you are looking for a provider close in proximity to your own business or if you are looking to take advantage of site redundancy or offshore pricing, we have the perfect solution for you. Best of all, our call center brokerage services is FREE TO YOU. Whether it’s healthcare, financial services, sales, collections and more; we can find your organization a great partner to help you accomplish your goals. We are your outsource partner destination!