Call Center Optimization Group is a call center focused, operations and business management consulting firm, working with companies all over the Dallas-Fort Worth area. We specialize in bringing real solutions and results to Fortune 500 companies as well as departments and agencies throughout Federal and State government such as Dept. of Navy, DC government, Dept. of Education and more. Also, over the past 25 years in the industry, we have developed one of the largest BPO networks in the world, enabling us to source the perfect call center for any client situation. We have over 25 years of experience in the Call Center Operations and BPO Outsourcing space and we are ready to leverage our diverse team’s expertise to help you achieve the call center success you are looking for!