The CCOG mission is to be the most affordable consulting solution in the market while delivering results you can count on! Our large and diverse team of Advisors have expertise spanning a wide variety of call center verticals, allowing us to help you conquer any challenge.
We can help your organization with attrition reduction, BPO Brokerage Services, setting up a new call center, project management and implementation, performance improvement, technology solutions, process improvement, training development, workforce & capacity planning and so much more!
Call Center Optimization Group was developed to aid businesses with their contact center operations. Whether large or small, your contact center is the heartbeat of your company’s customer experience and a critical component to your brand.
Address: 43294 Fieldsview Court, Leesburg VA. 20176
Ads Phone: 1-703-552-5438