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Menu

About Us
- Success Stories
- Partner Network
Services
- Training & Org. Development
- Consulting Services
- Sales and Implementation
  - Inside Sales Optimization
  - New Project Implementation
- Call Center Technology
  - Customer Self Service IVR Optimization
  - Call Center Technology Solutions
- Performance Improvement
  - Operational Turnaround Efforts
  - Employee Performance Optimization
- Staffing Support
  - Interim Operations Leadership
  - Hiring Support
- Contracts and Vendor Management
  - Vendor Sourcing & Negotiation
  - Call Center Vendor Management
- New Site Implementation
  - New Call Center Setup
- Customer Satisfaction
  - Customer Quality Improvement
- Process Improvement
  - Call Center Process Improvement
- Resource Utilization & Deployment
  - Call Center Capacity Planning
- ROI Maximization
  - Call Center Strategy Formulation
Blog
Contact Us
- Careers

Listen to our blog posts and get the latest news in the call center industry!

All 6 /Articles 3 /Call Center Attrition 0 /Call Center Culture 1 /Call Center Leadership 0 /Call Center Outsourcing 0 /Call Center Technology 1 /Cloud Delivered Desktops 0 /Customer Experience 1 /Healthcare 1 /News 0 /Press Releases 0 /Quick Reads 0 /Retention 1 /Uncategorized 3 /What Is A Call Center 0

Contact Center Approach to Mortgage Originations — Tips for a contact center approach to mortgage originations
July 11, 2019/by admin

Customer-Centric Online Retailers — Customer-Centric Online Retailers Emphasize Good Call Center Service
June 27, 2019/by admin

Call Center Staffing — Calculating call center staffing to support patients and employees
June 20, 2019/by admin

patient retention — Successful call centers affect patient retention
June 14, 2019/by admin

Call Centers as a tool for customer education — Using call centers as a tool for customer education
June 3, 2019/by admin

Organizing Call Centers — Organizing call centers for patient satisfaction
June 3, 2019/by admin

Call Center Optimization Group

Call Center Optimization Group was developed to aid businesses with their contact center operations. Whether large or small, your contact center is the heartbeat of your company’s customer experience and a critical component to your brand.

Contact Us

Address: 9 Stafford Court – Sterling, VA. 20165

Phone: 1-888-650-5880

Email: service@callcenterpower.com

Blog, News & Views By Category

Articles (21)
Call Center Attrition (2)
Call Center Culture (5)
Call Center Leadership (2)
Call Center Outsourcing (9)
Call Center Technology (7)
Cloud Delivered Desktops (3)
Customer Experience (8)
Healthcare (1)
News (1)
Press Releases (2)
Quick Reads (2)
Retention (1)
Uncategorized (3)
What Is A Call Center (1)

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