Tag: call center outsourcing

Where have all the good call centers gone?

Posted on Jun 23, 2017 by Doug Deker

  “We have tried 3 call center outsource providers over the past 5 years and none of them did a good job.  They were great with their dog and pony show but were wheels off when it came to actually servicing our customers. I’m starting to think the only way our customer service is going …Read More