Call Center Optimization Group adds Doug Deker as Chief Operations Officer

Call Center Optimization Group is pleased to announce the addition of Doug Deker as President and Chief Operations Officer for our company. This is a milestone acquisition for “CCOG” as it shows that Call Center Optimization Group is continuing to evolve and is starting to show itself in the market place.

Doug brings a substantial and robust background to “CCOG”. Doug has spent the past 25 years sourcing and managing call center BPO vendor operations; all over the world. Doug has operated tens of thousands of people in South Africa, Philippines, China, India, Europe and South America. A senior representative from Call Center Optimization Group commented that; “Doug is a world class executive in the call center industry and we couldn’t be happier to have him onboard. Doug will not only open up completely new verticals for “CCOG”, his operations experience is second to none. What a great find for “CCOG”.

About Call Center Optimization Group

Call Center Optimization Group is a call center consulting company conducting business for companies all over the world. “CCOG”, as it is known in the industry, does general operations consulting as well as call center outsourcing BPO brokerage business. “CCOG” is headquartered in Sterling, Virginia.


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