“CCOG” Announces Powerful Partnership with CarrierSales

Frisco, Texas – March 9, 2016 – Call Center Optimization Group is pleased to announce that we have formed a strategic partnership with CarrierSales; one of the most influential and innovative technology Master Agency groups, anywhere in the world.  With this new partnership, Call Center Optimization Group can leverage CarrierSales’ over 350 technology partners to bring affordable, customized technology solutions to our clients.  

“Being able to take advantage of the sheer amount of call center IT and telecom solutions that the CarrierSales network brings to the table for our clients is a game changer for Call Center Optimization.” said Brian Redden, CEO of Call Center Optimization Group.  Brian added; “We already offered world class call center consulting and call center partner referral services but our new ability to deploy powerful call center technology solutions for our client’s is going to take our service offerings to the next level.”

CarrierSales technology partners are helping call center organizations all over the world to improve productivity, customer engagement, compliance, data management and the overall customer experience. Call Center Optimization Group is already leveraging the CarrierSales partner network to assist it’s clients. 

Doug Deker, President at Call Center Optimization Group said; “As soon as we inked the partnership with CarrierSales, we reached out to our past and current clients to share the news.  Several of them have already begun to look for ways that we can leverage our new partnership to improve their call center’s technology systems and approach.  We have so much more to offer them now and it’s very exciting.” 

About CarrierSales

CarrierSales is an award-winning master agent recognized both nationally and internationally for distributing business IT and telecom services with a strategic niche in cloud, contact center, and mobility solutions. Since the creation of CarrierSales in 2001, the company has supported its sales partners with dedicated attention, sales engineering, unparalleled back office support and aggressive commissions. With decades of telecom experience and a forward-thinking portfolio with access to over 350 providers, CarrierSales can tailor a custom solution to fit any company’s unique needs. For more information, go to www.carriersales.com or give us a call at 801-838-7819.

About Call Center Optimization Group

Call Center Optimization Group was established in 2015 by Brian Redden and Doug Deker, two of the best call center executives anywhere in the world. “CCOG” conducts general call center operations consulting and business process optimization as well as call center matching services; matching our clients with the vast number of BPO partners in our network. “CCOG” is based in Frisco, Texas just north of Dallas and employs a diverse team of experienced consultants ready to assist with any call center optimization need. For more information, please visit our website at www.callcenterpower.com.  Experience you need.  Advice you can trust!

Media Contact:

Brian Redden

(888)650-5880