Call Center Optimization Group Adds Powerful Virtualization Capability to It’s Growing Network of Industry Partnerships.
July 6, 2016 – Call Center Optimization Group “CCOG” announces a new partnership with Dizzion which will give CCOG’s clients access to Dizzion’s cloud delivered desktops and endpoint solutions, particularly the Dizzion zLink. With the addition of Dizzion’s services, “CCOG” now has a virtual desktop solution to support demand from its call center and business process outsourcer (BPO) clients.
“Dizzion’s solutions give Call Center Optimization Group a compeitive advantage and help set us apart from the other call center consulting companies in the market place,” stated Doug Deker, COO of CCOG. “The Dizzion portfolio will extend the services we offer to all of our future clients and new partners,” he added.
The Dizzion zLink secure endpoint device is a powerful solution within the BPO and call center space as it reduces the IT hassles associated with desktop maintenance. zLink and zLink Plus devices simply need a network connection and associated peripherals (monitor, mouse, keyboard) to easily access Dizzion’s cloud delivered desktops. Users can install the device themselves in under five minutes without IT support making them productive more quickly.
“The zLink gives our clients a unique ability to implement a desktop solution without all of the upfront costs of buying PCs, software, firewalls and beyond,” stated Doug Deker, President and Chief Operations Officer of CCOG. “zLink also is an incredibly scalable solution to support our clients’ growth.”
Dizzion’s cloud delivered desktops enable BPOs and call centers to deploy a consistent user experience from tablets, laptops, or thin/zero clients while centralizing management and control of the desktop. Supported by purpose-built software and hardware infrastructure, Dizzion backs its services with 24x7x365 support.
About Call Center Optimization Group
Call Center Optimization Group was established in 2015 by Doug Deker, one of the best call center executives anywhere in the world. “CCOG” conducts general call center operations consulting and business process optimization as well as call center BPO brokerage; matching our clients with the vast number of BPO partners in our network. “CCOG” is based in Sterling, Virginia and employs a diverse team of experienced consultants ready to assist with any call center optimization need. For more information, please visit our website at www.callcenterpower.com. Unleash the POWER of Your call center TODAY!
Established in 2011, Dizzion brings the power of cloud computing to the desktop by enabling employees to securely access their applications and data from any device, anytime, anywhere. Dizzion’s proprietary managed desktop service is built on enterprise technology that includes infrastructure, software licensing, management, support and security for a monthly fee. Dizzion is a privately-held company based in Denver, Colorado. For more information, visit www.dizzion.com.
Call Center Optimization Group
Doug Deker, President and Chief Operating Officer
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